what to expect in therapy with us
Therapy is an investment and we take that seriously.
We don’t take your investment in therapy lightly, which is why we want to make sure we answer all of your questions before you commit to working with us.
Your Investment
Our fees vary from $100 to $350 per session, depending on the service and clinician. The rates and schedules for our different team members are listed below.
INSURANCE
Please note that we are not in-network with any insurance providers. The topics we explore with our clients in relationship therapy are very personal. We made the decision not to work directly with insurance providers to protect your privacy and to ensure there are no limitations to the services you receive. We are happy to provide you with a medical receipt for out-of-network billing if you’d like to file for reimbursement directly with your insurance company.
Book a Free consultation
We understand the importance of finding a therapist who’s not only qualified to help you reach your goals but also one with whom you have a really great relationship. It’s why we offer all prospective clients a complimentary 30-minute consultation. Therapy is an investment of your time, energy and money, and it’s so important to us that we’re the right fit for what you need.
Rates and Office Hours
DR. LAURA SPILLER
Couple/Family Sessions
$350 (75 minutes)
Individual Sessions
$275 (50 minutes)
Office Hours
Wednesday and Friday
8:30 am –6:00 pm
2 & 3-day Intensives
Saturday - Monday
DR. RACHEL FLOYD
Couple/Family Sessions
$220 (75 minutes)
Individual Sessions
$175 (50 minutes)
Office Hours
Mon, Tues, Thurs
10 am - 7:00 pm
Friday
10 am - 4 pm
Insurance
Unfortunately, we do not accept insurance and are not in-network providers. If you need therapy covered by your insurance, we recommend contacting your insurance company for a list of their providers.
Before starting couples therapy, check with your insurance to see if they reimburse for CPT code 90847 with a diagnosis. Often, insurance doesn’t cover couples or family therapy unless it’s deemed medically necessary for a diagnosed patient.
If you have out-of-network coverage (usually a PPO plan), we can provide a monthly superbill for you to request partial reimbursement from your insurance company.
DEANNA POLLARD, MS
Couple/Family Sessions
$150 (75 minutes)
Individual Sessions
$100 (50 minutes)
Office Hours
Mon, Thurs, Fri
10 am - 4 pm
FAQ
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We have a no-cancellation policy for scheduled appointments. For clients who are not able to make their scheduled appointment, every effort will be made to reschedule their missed appointment. Clients have a 3 week window (the week before the missed appointment, the week of the missed appointment, and the week after the missed appointment) in which to reschedule their appointment. That may mean doubling up with 2 appointments in one week. We are also flexible about switching sessions online or changing the format (e.g., to individual sessions or to longer 2-3 hour sessions). Clients may cancel at any time, for any reason, with no fee, twice per year.
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We work with clients primarily in person. Online sessions are used when extra flexibility is needed. For example, rather than canceling when one partner is out of town, we have the option to move the session online.
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We ask that all clients have a credit card on file in their secure online account. We accept all major credit cards, HSA cards, and FSA cards (yes, you can use these benefits towards therapy!) Sessions are billed automatically on the day of your appointment. However, you may pay with cash or check at the time of your appointment if you prefer.
